Consultation & Community Engagement

As a multidisciplinary consulting firm, we integrate our technical expertise as planners, engineers, and surveyors with our longstanding experience in communications, consultation, and community engagement.

We tackle some of Canada’s most challenging infrastructure, transportation, development, and environmental issues.  Meaningful consultation and community engagement play an important role in our projects, partly due to increased regulatory requirements, but also because our clients value the input of community and stakeholder expertise, perspectives, and ideas for innovative solutions that encourage successful projects.

With our in-depth understanding of a project’s technical details, MMM helps clients plan effective consultation strategies and controversial issue management early in the process. Our highly successful consultation and public outreach programs engage public participation to help raise awareness of the project, establish key relationships, identify issues, and evaluate new ideas and solutions for improved decision-making.

A wide range of projects have benefited from our consultation process, including environmental assessments, land use policy reviews, active transportation projects, and urban design studies. Since every project is different, customized strategies are created for each project. The materials we produce are polished and easy-to-understand (meeting all accessibility standards) – highlighting key messages using interactive communication tools. Several MMM staff are IAP2 (International Association of Public Participation) certified, providing an additional level of expertise and professionalism to our consultation practice. As experienced project managers, we can also oversee third-party consultation services whenever the strategic need arises for arms-length services.

With coast-to-coast offices and strong local knowledge, MMM’s consultation and community engagement services include:

  • Consultation strategy design and delivery
  • Facilitation of complex and/or controversial discussions
  • Process management for complex environmental assessments
  • Consultation data management and reporting
  • Strategic government and stakeholder relations
  • Collaborative solution development
  • Stakeholder analysis
  • Communication and awareness campaigns, including social media
  • Community event, workshop, and meeting management
  • Public communication materials including GIS simulations, 3D animations, concise writing, and appealing graphics to convey key messages


  • CREDIT: VIA Architecture Inc.
    Hurontario / Main Street Corridor Co­m­munity Improvement Plan

    MMM, as part of a multidisciplinary project team, developed a comprehensive master plan and Community Improvement Plan for Hurontario / Main Street between Port Credit in Mississauga and Downtown Brampton Conducted a study to examine how a higher-order transit system, along with supportive land uses and urban design, can help to achieve the cities’ strategic…

  • project_Ottawa_RideauCanal2
    Rideau Canal Multi-Use Crossing Study

    Overall project objective was to define a signature bridge over the heritage setting of the Rideau Canal that provides a functional, multi-use connection in midtown Ottawa. MMM developed a plan for improving pedestrian and cycling linkages over the Rideau Canal World Heritage site between urban neighbourhoods in the City of Ottawa The plan was designed…

  • project_communities_StratfordBikePlan4
    City of Stratford Bike and Pedestrian Master Plan

    The plan builds upon the City’s 2010 Master Transportation Plan and 2012 Accessibility Plan, with an underlying goal of encouraging all forms of bicycle and pedestrian travel Identified a preferred cycling and pedestrian network building upon existing and future planned roadways and trails, park-and-ride facilities, recreation, education facilities, stations, and bus routes Established a bike…

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  • bios_consultationcommEngagement_ClaireBasinsky
    Claire Basinski

    Claire Basinski, BES, MCIP, RPP Project Planner, Transportation Planning Key Highlights: Active Transportation Expertise in master plan development, public and stakeholder consultation and engagement, and policy and outreach strategy development for active transportation (pedestrian and cycling), trails, and transportation demand management master plan projects Participated in the development and delivery of Bicycle Planning Workshops for…

  • bio_Consult_CommEngagement_PamFoster
    Pam Foster

    Pam Foster, M.PL., MCIP, RPP Senior Planner, Planning and Environmental Design Associate Key Highlights: Experience in public consultation, transportation, and environmental planning Completed environmental assessments and master plans throughout Ontario Has co-authored several active transportation plans outlining the benefits of healthy lifestyles Organized and managed a number of consultation sessions, including public consultation for environmental…

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